Alder Health Services

Bradley Miller 5 months ago

This place is very disorganized . Waited months to get a call back for an appointment when I was already a patient. Have to chase prescription refills. I found a new provider once Dr. Nunez left because my health is too important to put in the hands of in-competent people. Julie the Office Manager is in not professional and really shouldn't be dealing with patients.

bo a year ago

these people need to get their act together. i’ve been trying to call for 2 days, left 2 messages, and haven’t received a call back or an email of any kind. gender affirming care is such a scarcity but i don’t think i could recommend alder health. if you want prescriptions, info, or appointments in a timely manner you’d have better luck going literally anywhere else

Seth Love 2 years ago

Used to get care here and it was great, however, they never answer their phone. It had been like this for months now. Can’t make appointments, can’t get medical records, anything. It has been a consistent issue and I am finding another primacy care provider at this point. It’s too difficult to get care here.

Tannelli Rojas 2 years ago

Hello I usually never do reviews for any company of facility . But the experience with this medical office was very unpleasant starting for the staff in reception the blond hair lady unfortunately didn’t catch her name don’t seen to be very good with customers . To get an appointment I even have to show up at the office because they never available on the phone always put you on a Q . My doctor stopped working there I didn’t even get a notice at all . I was a patient here since 2020 and I really don’t have anything good to say about this facility unfortunately. Sorry I had to do this survey but I really didn’t like the service. I been sick for several days and trying to get an appointment was a hustle. And didn’t even get check

Soul. River2017 4 years ago

I had some trouble getting through my first couple months, they're super busy! But once I got in contact with Julie, things have been great. I absolutely adore Becky as my doctor so much so that I made her my primary care provider after my PCP of 18 years retired. I would absolutely recommend anyone in the LGBTQ± community to Becky. She really knows how to make you feel comfortable and like an old friend.

Jose Ribalta 4 years ago

Called the office on multiple occasions trying to set an appointment for a ER follow up. They did pick up once and I was told by the receptionist that they were busy. I explain to her that it was a ER follow up just to be clear about the situation. Its been going on two months with no reply. They have very bad reviews over the same thing. Don't waste your time here. I have history of brain aneurysm in my family and i was just trying to get tested for it. They pick choose patients they want i guess.

Richard Clark 4 years ago

The staff is courteous and competent. They listen carefully and treat you like a real person. Dr. Fleetman listens well, answers your questions and concerns, and doesn't rush you through to get to the next patient. We would highly recommend Alder for primary health care.

Marc Donahue 7 years ago

disorganized. the past 3 times I have been there, there have been an issue with my bill. they have been nice about resolving it every time, but this shouldn't continue to happen. also when you call and leave a message for the doctor, the recording says they will respond in one business day, and they don't. this is very frustrating if you are I'll and need to be seen, or have questions about your medicine. Dr Sell is very nice and caring though, but I feel like the office is not well managed.